Refund policy
Returns & Satisfaction Guarantee
At Honor & Obey, we stand behind the quality of our products and are committed to helping you achieve healthy, beautiful hair. If you are not completely satisfied with your purchase, we offer a 30-Day Satisfaction Guarantee.
30-Day Money-Back Guarantee
If for any reason you are not satisfied with your order, you may request a return or refund within 30 days of the delivery date.
To qualify:
- Items must be returned within 30 days of delivery
- Products must be at least partially unused
- Proof of purchase is required
Non-Returnable Items
For hygiene and safety reasons, we cannot accept:
- Products that are empty or excessively used
- Final sale or promotional items
- Gift cards
Refund Process
Once your return is received and inspected, we will notify you of the approval status of your refund.
Approved refunds will be processed back to your original payment method within 5–10 business days.
Damaged or Incorrect Orders
If your order arrives damaged or you received the wrong item, please contact us within 7 days of delivery so we can make it right.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Contact Us
For return requests or questions, please contact us at:
We appreciate your trust in Honor & Obey and thank you for allowing us to be part of your healthy hair journey.